Privacy Policy Terrane, Inc. | Effective date: October 6, 2026 This Privacy Policy explains how Terrane, Inc. (“Terrane,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information through terrane.net, blog.terrane.net, and any other Terrane webpage that links to this Policy (collectively, the “Site”), as well as through related online forms and communications. It does not replace or modify the terms of any proposal, professional-services agreement, or other agreement between Terrane and a client. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with the Site or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Site after we make changes as described here is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates. 1. Personal Information We Collect & How We Collect Information you provide. Depending on how you interact with us and the Site, we may collect: Contact and professional information, such as your name, company, email address, and phone number.Project and property information, such as a project address, parcel number, location information, ownership status, project type, timing, and details included in an inquiry or request for a proposal.Newsletter and marketing preferences, including whether you ask to receive project updates or insights.Communications and other information you choose to send us through a form, email, telephone call, or other channel. Information collected automatically. When you navigate through and interact with the Site, we and our service providers may use automatic data collection technologies to collect personal information. Information collective automatically may include IP address, browser and device type, operating system, referring page or campaign, pages viewed, links and buttons used, date and time of access, approximate location derived from IP address, advertising or device identifiers, and similar usage information. These technologies may recognize a browser or device over time and across websites. Sources. We collect personal information directly from you, from your browser or device, from cookies and similar technologies, and from service providers and advertising partners that help us operate, secure, analyze, and market the Site. 2. How We Use Personal Information We may use information we collect about you or that you provide to us, including any personal information, to: Respond to inquiries, evaluate project requests, prepare proposals or quotes, and communicate about requested or contracted services.Operate, maintain, personalize, secure, troubleshoot, and improve the Site and our online forms.Send newsletters, project updates, and other marketing communications when permitted, and manage communication preferences.Understand Site use, content performance, traffic sources, and campaign effectiveness.Measure conversions, create advertising audiences, and deliver or evaluate advertising, including remarketing, where permitted.Detect, investigate, and prevent security incidents, fraud, misuse, or unlawful activity.Comply with law, respond to legal process, enforce our agreements, and protect Terrane, our clients, and others. 3. Cookies and Similar Technologies The Site uses cookies, pixels, tags, local-storage technologies, and other similar tracking technologies. These technologies may be operated by Terrane or by third parties. We use them in the following categories: Necessary: support core Site functions, security, form processing, and preference storage.Preferences: remember choices and improve the visitor experience.Analytics: help us understand visits, traffic sources, page performance, and Site use.Marketing: measure advertising, attribute conversions, create audiences, and support interest-based or retargeted advertising. Third-party providers help us operate these technologies. Their use depends on the Site features you access, your location, and your privacy choices. To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by using the Your Privacy Choices or Do Not Sell or Share My Personal Information link in the Site’s footer, as described in Section 6.You may also use browser controls to block or delete cookies, although doing so may affect Site features. 4. How We Disclose Personal Information We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal information to: Terrane’s subsidiaries and affiliates.Providers and partners that support website hosting, content management, security, forms, customer relationship management, email delivery, data storage, consent management, analytics, advertising, and campaign measurement.Professional advisers, insurers, auditors, and other parties that assist with legal, compliance, financial, or business matters.Government authorities or other parties when required by law or legal process, or when reasonably necessary to protect rights, safety, security, or prevent fraud or misuse.A buyer, successor, or other relevant party in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.Fulfill the purpose for which you provide it.Other parties at your direction or with your consent. 5. Email and Mobile Communications If you provide your mobile phone number or email address and opt-in to receive SMS/text messages or emails from us, we may use your mobile phone number to send you informational, marketing, and promotional messages. We may contact you by SMS/text message or email using an automated system or through a live representative. Your consent to receive informational, marketing, and promotional SMS/text messages and/or emails is not a condition of purchasing any goods or services from us, and you may still use the Site without enrolling in SMS/test message or email communication. You may opt out of receiving SMS/text messages at any time by replying “STOP,” or other words that should reasonably be interpreted as requests to end communication (like “QUIT,” “END,” or “UNSUBSCRIBE”). You may opt out of receiving emails at any time by following the “UNSUBSCRIBE” link at the end of any marketing email. Once we receive your opt-out request, we will (i) send you one final message or email confirming your opt-out, and (ii) will stop all further SMS/text or email communications within ten (10) days of our receipt of such opt-out request. Opting out of SMS/text or email communications does not opt you out of other communications. For the avoidance of doubt, we may still send non-promotional messages relating to your activity on the Site or our ongoing business relationship. Message and data rates may apply, and message frequency may vary. You may receive text messages or emails at any time you have not opted out. We will use commercially reasonable efforts to send all informational, marketing, and promotional SMS/text messages and emails only during normal business hours. 6. Your Choices and Privacy Rights Cookies and other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether or not to allow the Site to collect information through other tracking technologies by using the Cookie Settings in the Site footer. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Target Advertising. If you do not wish us to use your information to promote our own or third parties' products or services, you can opt out by using the Your Privacy Choices or Do Not Sell or Share My Personal Information link in the Site footer. Location Data. You can choose whether or not to allow the Site to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly. 7. Your State Privacy Rights Depending on your state of residency, you may have certain rights related to your personal information, including: Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose. Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.Opt Out of Using Personal Data for Sales, Targeted Advertising, and Profiling for Certain Legal or Similarly Significant Decisions. You may request that we do not use your personal data for these purposes. For applicable sale, sharing, or targeted-advertising opt-outs, use Your Privacy Choices or Do Not Sell or Share My Personal Information, as described in Section 6.Right Not to Be Discriminated Against: You have the right not to receive discriminatory treatment by us for exercising your privacy rights described above, including the right not to be retaliated against. Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law. 8. Data Retention We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing services, maintaining business and project records, managing marketing preferences, protecting security, complying with legal and professional obligations, and establishing or defending legal claims. Retention periods vary based on the type of information, the relationship, and applicable requirements. When your information is no longer needed, we delete, de-identify, or securely dispose of it in accordance with our retention practices and applicable law. 9. Data Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage of personal information is completely secure, and we cannot guarantee absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. 10. Children’s Privacy The Site is intended for a general business audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years old through the Site. If we learn we have collected or received personal data from a child under 13 years old without verification of parental consent, we will delete that information. 11. Third-Party Sites and Services The Site may link to or embed third-party sites, content, or services. Their privacy practices are governed by their own notices, and we are not responsible for those practices. 12. Visitors Outside the United States Terrane is based in Washington State, United States. If you access the Site from another country, your information may be processed in the United States or other countries where our service providers operate. Applicable privacy laws may provide additional rights or requirements. 13. Changes to This Policy We may update this Privacy Policy from time to time. The effective date at the top indicates when the current version took effect. We will post the updated Policy on this page and provide any additional notice required by law. 14. Contact Us Questions or requests concerning this Privacy Policy may be directed to: Terrane, Inc. 11235 SE 6th St, Suite 130 Bellevue, WA 98004 Email: info@terrane.net Phone: 425-458-4488